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Michael McAlexander
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Gig Harbor, WA
  1. EDUCATION

    University of Washington Tacoma
    September 2018 - Present
    Bachelor of Science: Information Technology (IAS)
    Overall GPA 3.21/4.00
    Expected Graduation: June 2023

    Life Christian Academy
    September 2014 - June 2018
    High School Diploma GPA 3.2
    Senior Class President


  1. RELEVANT COURSE WORK

    T LIT 237 Introduction to Literature and Evironment (Technical Writing)
    TCSS 141 Programing for all (Python)
    T INFO 250 Foundations of Information Networking (CCNA)
    T INFO 360 Information Systems Anaylsis and Design
    T INFO 220 Foundations of Human Computer Interaction
    T INFO 200 Programing II for Information Technology and Systems (C#)
    T INFO 320 Hardware and Software Systems
    T INFO 230 Foundations of Web Design and Programing (HTML, CSS, JavaScript)
    T INFO 210 Foundations of Information Management (SQL)
    T INFO 310 Foundations of Information Assurance
    T INFO 370 Managing Technical Teams
    T INFO 325 Computers, Ethics, and Society
    T INFO 442 Computer Security
    T INFO 457 Unix Systems Administration
    T INFO 482 Senior Project
    T INFO 443 Digital Forensics
    T INFO 452 Windows System Administration
    T INFO 463 Information Assurance Managment

  1. SKILLS

    Languages:
    1. Visual Basic
    2. HTML/CSS
    3. SQL
    4. JAVA Script
    5. Python
    6. C#
    7. CCNA
    8. PowerShell
    9. Linux
    Operatating Environment:
    1. Windows 10
    2. Windows 11
    3. XOS
    4. Cisco OS
    5. WatchGuard OS
    6. Microsoft Server 2016
    7. Synology DiskStation Manager
    8. HP switch OS
    9. Active Directory
    10. PowerShell ISE
    11. Android OS
    12. Azure Sentinel
    13. Fedora OS
    14. Ubuntu OS
    15. Centos OS
    16. Raspeberry Pi OS
    17. Kali Linux OS
    Business Tools:
    1. Word-processing
    2. Presentation
    3. Microsoft Project
    4. Internet Applications
    5. Office Suit
    6. Excel
    7. Snipe-IT Asset Managment
    8. Mobi/SOTI
    9. Zendesk
    10. MSTeams
    11. Oracle VM
    12. PowerShell
    13. Google Workspace
    14. DWService
    15. LanSweeper.io
    16. RiskSense
    17. Tenable.io
    18. CISA.gov
    19. Intune
    20. Hyena
    21. SCCM
    22. Registry Editor
    23. Command Prompt/PowerShell
    24. Apple configurator
    Soft:
    1. Eagar to learn
    2. Leadership
    3. Cooperation
    4. Analytical skills
    5. Flexibility
    6. Communication
    7. Empathy
  1. EXPERIENCE


    Merchandiser
    Scotts
    Gig Harbor and Port Orchard, WA | March 2021 – October 2021
    Responsibilities:
    Organization and presentation of Scotts products.
    Setup new employee devices/add to network
    Coordination with store management to engage
    in special projects or management of sales
    and special item details.
    Maintenance of general stock.

    Assistant Rural Carrier
    United States Postal Service
    Port Orchard, WA | March 2019 – May 2022
    Responsibilities:
    Delivering excess parcels and packages in
    coordination with main route carriers.
    Customized deliveries to customers, time management,
    operational skills (such as but not limited to,
    operation of mobile scanner, memorization of routes,
    etc.…)

    Crew Trainer
    McDonald’s
    Gig Harbor, WA | January 2016 - December2018
    Responsibilities:
    Training and managing new crew members,
    managing tasks, managing breaks, assisting on
    the floor.
    Assisting other crew, providing customer service
    excellence, preparing food, managing multitasking
    situations, moving shipments of supplies.


  • IT EXPERIENCE


    Project Manager
    Fall 2021
    RFSC (Refugee Federation Service Center) - Kent, WA
    Responsibilities:
    Leading group POA (Plan of Action).
    Benchmark team progress with currenty requirments.
    Communication of client needs.
    Group communication/Task orientation.
    Empathic Leadership.

    Project Coordinator/Manager
    Winter 2022
    Freelance web css focus (the two clients are the work examples above)
    Responsibilities:
    Leading group POA (Plan of Action).
    Benchmark team progress with currenty requirments.
    Communication of client needs.
    Group communication/Task orientation.
    Empathic Leadership.

    IT Help Desk (Systems Administrator)
    Summer Internship 2022
    Sprague Pest Solutions - Tacoma, WA
    Responsibilities:
    Quick and knowledgeable Troubleshooting
    Setup new employee devices/add to network
    Communication of client and group needs
    Network monitoring and troubleshooting
    Firewall managment (Software, Firmware, Device setup)
    Switch managment
    Systems permissions and managment (AD)
    Moving devices to new class B network

    Project Manager
    Winter 2022
    Lease Crutcher Lewis - Seattle, WA
    Responsibilities:
    Leading group POA (Plan of Action).
    Benchmark team progress with currenty requirments.
    Communication of client needs.
    Group communication/Task orientation.
    Empathic Leadership.
    Being a multi-tool and resource for all team members.

    IT Assistant
    University of Washignton Tacoma
    October 2022 - Present
    Responsibilities:
    Imaging Student, Staff, and Public computers.
    Sourcing projects to improve IT systems at the UW Library (Mine was BadUSB security).
    assisting fellow student with technical and other questions.
    Implimentation of fleet changes, updates, and maintenance.
    documentation of any newer or fast processes in IT tasks.
    creation of visuals and awarness campaigns as well as ensuring risk surface reduction.

    CyberSecurity Intern
    State Auditors Office of Washington
    October 2022 - May 2023
    Responsibilities:
    Creating Queries for better security visibility on security platforms.
    Creating a mock SIEM for MS Sentinel Dashboard.
    Creating awareness for online safety via the SharePoint webservice.
    Ensuring all end devices meet security complience standards.
    Working with the team to prevent phishing from being successful.
    creating new solutions to license management for endpoint security reliability.

    Technician 2 / IT Help Desk
    Washington State Departement of Social Health Services
    June 2023 - Present
    Responsibilities:
    Imaging computers.
    Trouble shooting deployed applications, devices, administered accounts.
    Trouble shooting device connections.
    Trouble shooting device drivers
    Endpoint device administration. (applications, AD groups, AD accounts)
    Innovation of processes.
    Queue management.
    Managment of vulnerable devices (security scans and secure destruction)
    Device inventory management.
    Remote assistance.


    1. ACTIVITIES

      1. Previous member of UW Smash club
      2. Previous member of GDSC (Google Developer Student Clubs)
      3. Previous member of UW GreyHatGroup
      4. Current member of New Tech Seattle
      5. Completed Internship @ Sprague Pest Solutions, Tacoma

    1. REFERENCES

      SAO Letter of Recomendation
    1. Examples of Work and Extras

      HTML Example #1
      HTML Example #2
      User design example and themes
      Demo Video


      Video Link


      Letter of Appreciation

      PDF Link